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Carla Harris is a highly accomplished professional with a diverse background in multiple sectors, including technology, media, retail, telecommunications, transportation, industrial, and healthcare. In recognition of her expertise and achievements, President Barack Obama appointed her as the National Women's Business Council chair in 2013. Carla's passion lies in using her blessings to make a positive impact on others. Throughout her career, she has experienced both successes and personal challenges, which have shaped her unique perspective. As a senior executive, she is dedicated to offering valuable advice, tools, strategies, and wisdom to those who seek her guidance. Currently, Carla's role at Morgan Stanley involves enhancing revenue generation by fostering stronger client connectivity and penetration. Additionally, she has spearheaded various initiatives in equity capital markets and equity private placements, particularly within the consumer and retail industries. Carla is widely recognized as an exceptional speaker, having delivered impactful talks on a range of subjects, including maximizing success, effective leadership, and cultivating a strong presence. She has also authored notable books such as "Expect to Win: 10 Proven Strategies for Thriving in the Workplace" and "Strategize to Win: The New Way to Start Out, Step Up, or Start Over in Your Career." In summary, Carla Harris is an accomplished professional with extensive experience and a genuine desire to help others succeed. Her wealth of knowledge and passion for empowering individuals make her a highly sought-after figure in the business world.
Carla Harris shares insightful strategies on achieving success and maximizing your professional potential through intentional actions and leveraging your competitive advantage in her talk, "Strategize To Win."
If ten years ago you had invested $100 in a fund made up of the most customer-centric companies in the U.S. (According to the American Customer Satisfaction Index), your investment today would be worth over $650. Additionally, operations that put their customers in the center of their planning and execution attract the best employees and retain the best customers. They are repeatedly listed on Fortune magazine’s “100 Best Companies to Work For.” Chip Bell has worked with many of the most customer-centric operations—ritz-Carlton Hotels, USAA, AMEX, Marriott, Harley-Davidson—and shares the secrets of what makes them so successful. This provocative and powerful keynote can be tailored for first-line supervisors to senior executives. It provides the insights and tools for creating experiences that turn satisfied customers into loyal advocates.
