Bill is a highly regarded keynote speaker on emotional intelligence, leadership, and peak performance. He specializes in working with senior leaders and their teams at Fortune 500 companies, helping them overcome the barriers that often hinder their success. Bill's authentic approach resonates with everyone he coaches, particularly those who may typically be resistant to recognizing the importance of "soft-skills" in exceptional leadership. A skilled storyteller, Bill effectively combines anecdotes with scientific research to engage participants from all backgrounds. In addition to his speaking engagements, Bill dedicates his time to working with senior leaders and their teams at Fortune 500 companies, assisting them in unlocking their full potential. Despite his background in math and computer science, Bill discovered the power of managing emotions while working in the technology industry. He is open and honest about the challenges he faced early in his career as a leader. Impressed by the Institute for Health and Human Potential's brain science-based approach to Emotional Intelligence, Bill became a partner in the company, demonstrating his unwavering commitment to the field.
Your team is feeling burnt out. They feel overwhelmed with too much to do and too few resources. They are feeling anxious and concerned that their work and lives are becoming too busy and frantic. Sometimes their worry doesn’t have a specific focus, it simply has become an all-encompassing, global anxiety. Without concrete skills to manage these challenges, their brains form negative behavior patterns and bad habits that negatively affect their mental and emotional health, as well as their performance. — What anxiety is and, importantly, how it differs from fear — How the brain reacts under pressure and how this can set them up to feel greater anxiety, stress, and burnout — How to build self-awareness: the habitual way they react to uncertainty and change, and strategies to respond more effectively — How to build the habit of resilience: we provide concrete tools to help them manage their brain and mind as they face uncertainty over the long term.
You need to move fast, adapt to a changing environment, and deliver performance, yet your team is moving too slow when it comes to making tough decisions and are avoiding the more challenging conversations that drive results. — What the two pillars of a high performing culture are: High Connection (psychological safety) and High Courage (ability to do hard things skillfully) — How to build the culture on their team with our proprietary approach of Model & Own — Specific tools to connect and coach their people to be their best in Last 8% Situations — How to influence & engage others who are at a distance and create the conditions to keep the best and brightest
The cost of replacing an individual employee ranges from one-half to two times the employee’s annual salary. That means a 100-person organization that provides an average salary of $50,000 will have turnover and replacement costs of approximately $800,000 to $2.6 million per year. — What the single greatest cause of a lack of empathy is (something they have control over) — How to grow their skills of Emotional Intelligence so they can tune into the challenges their people are facing before it causes them to leave — What empathy is and how to build it to empower your innovative and effective people who keep your teams connected and performing at a high level — How to use brain-science-based strategies to manage their emotions so they can be resilient and a source of calm in your organization
Your people are facing the biggest challenge of their careers, yet most continue to rely on their IQ and technical skills to manage through it all. It’s not enough. — Specific tools learned from working with high performers under pressure in the NFL, NBA, Olympic teams, Navy seals, Goldman Sachs, Intel, among others, to be more adaptable, resilient, collaborative and opportunistic — How to manage their brain so they can think, perform and lead effectively under pressure — The single most important daily habit that increases focus and decreases burnout — Strategies to help their teams perform in the face of the pressure they face
Our research has found that most people are relatively effective at getting to 92% of what they want to say in a feedback conversation. But when they get to the Last 8% of what they really want to say–the hardest part of the feedback they want to give–the part of the conversation that has consequences for the other person, they sense the potential emotional impact this feedback might have, and they back off, avoiding giving the feedback that’s needed. — What The Last 8% is and why it provides the biggest opportunity to learn, grow and boost their performance. — How the brain reacts under pressure and why that is at the heart of why people avoid giving Last 8% feedback. — Self-awareness: what their habitual way of reacting to receiving feedback is and why that matters as a signal to the other person that they are open to receiving this important feedback. — How to start a Last 8% feedback conversation: most people do not know where to start, which causes anxiety. Along with trying to be perfect, this stops them from beginning this important conversation.